Legal
Privacy policy and terms of service for CarbonLens.
Last updated: January 2025
Privacy Policy
CarbonLens Inc. ("CarbonLens", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carbon accounting and ESG reporting platform.
1. Information We Collect
We collect information you provide directly, including account registration data (name, email, company), emissions data you upload (utility bills, travel records, procurement data), and communications with our support team. We also collect usage data automatically, including log data, device information, and analytics.
2. How We Use Your Information
We use your information to provide and maintain our carbon accounting services, calculate emissions across Scope 1, 2, and 3, generate ESG reports, provide AI-powered reduction recommendations, communicate with you about your account, and improve our platform.
3. Data Security
We implement industry-standard security measures to protect your emissions data and personal information. All data is encrypted in transit and at rest. We maintain SOC 2 Type II compliance and undergo regular third-party security audits.
4. Data Retention
We retain your emissions data and reports for the duration of your subscription plus 7 years to support audit and compliance requirements. You may request deletion of your data at any time by contacting privacy@carbonlens.dev.
5. Contact
For privacy inquiries, contact our Data Protection Officer at privacy@carbonlens.dev. CarbonLens Inc. is incorporated in California, USA.